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Red Herring
 

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  A group of young engineers weathers the tech bust, lands some angel funding, and gets global.
April 7, 2004

It's a familiar startup tale: a young, talented but inexperienced group scratch for funding to get their fledging company off the ground.

When Rajiv Ranganath, Abhaya Shenoy, and Srijon Biswas met while on scholarships at the National University of Singapore, they had no idea that seven-plus years later they would find themselves up to their eyeballs running a young business.

Recounting the struggles of their early days, the founders of Innvo marvel that their company even survived, let alone prospered to the point that today they have customers and revenues and are in the midst of raising a Series B round of funding.

The computer science students, all from India, caught the dot-com fever that swept this city-state in late 1999. They started with a vague idea - Linux-based embedded applications for information appliances - and zero in the way of business experience. With little to go on other than their programming skills and encouragement from a mentor at the university, S.K. Guruprakash, they set up Innvo in November of 2000.

Unfortunately for the twenty-somethings, their project took shape just as the Internet bubble was about to burst in Singapore, following a much shorter and sharper trajectory than in the United States. Investors recoiled from anything even vaguely related to high tech in the wake of the dot-com crash. That combined with Innvo's youth and inexperience made for a pretty lonely quest for funding to launch the company.

" It was really tough when we tried to raise money," says Mr. Ranganath. "We spoke to almost every VC in Singapore."

To make things even more difficult, the money troubles of those early days were exacerbated by the dearth of entrepreneurs available to guide them as the company began to take shape and evolve. This is Singapore, after all, a small city-state of just over 4 million people where traditionally the best and brightest leave university to take lifelong jobs in government or with one of the huge government-linked companies that dominate the economy. Prior to the dot-com boom, you could count on one hand the number of high-tech entrepreneurs here.

"In Silicon Valley, you can go into any coffee shop and talk to anyone and they have started a company, or many companies - even if they are young," says Mr. Guruprakash, Innvo's executive director and godfather figurehead who is affectionately referred to as Guru, or teacher. "Here in Singapore, these people are very rare."

Lucky for the Innvo team, a friend of Guru's and a professor at National University of Singapore eventually introduced them to one of these few. Chay Kwong Soon made his name, and his fortune, as one of the three founders of homegrown success story Creative Technology, makers of sound cards and other peripherals. Mr. Chay had left Creative in 1996 and set up his own angel investing fund, Enspire. He liked what he saw of Innvo, and helped them raise 1.4 million Singapore dollars ($837,337) in Series A funding, bringing in the government-linked TIF Ventures as co-investors as well as grants from the Economic Development Board.

Innvo by this time had a prototype, and had a professional services business going thanks to a lucky break with auto parts maker Delphi (a spin-off of GM, which has a plant in Singapore) to develop voice-based information systems like GSP/navigation in cars. But they needed help.

"These were a bunch of applied researchers, working in a university environment. They were engineers with no industrial experience. Enspire funded them because of our own R&D background. We don't expect VCs to take that kind of risk," says Mr. Chay.

He stepped in at a critical moment in 2001, a year after Innvo had started. Unfortunately, neither its embedded Linux technology nor the information appliances market proved to be the right choice.

"They needed more resources, and they needed to refocus," recalls Mr. Chay, who helped the team to shift from Linux- to Java-based applications, and refocus their business model from appliances to the mobile space. The mobile phone market was booming and they figured they could adapt Java technology to cell phones. Mr. Chay recalls, "They had a services business but it wasn't scalable. Their customers were looking for more." They developed a WAP (wireless access protocol) browser and MMS (multimedia messaging services) client.

Once Innvo had funding, it needed channels and partnerships. They targeted Texas Instruments, which had 60 percent of the market for chip sets for mobile phones, and IBM, which was piqued by this little company in Singapore, working on embedded IBM Java in a device for Delphi.

"It took us one-and-a-half years to get TI. Now we have the key applications on TI chipsets," Mr. Ranganath says proudly. It's a long way from the dark early years. "If not for angels like Mr. Chay, there is no money out there. You need 1.5 to 2 million Singapore dollars (about $900,000 to $1.2 million) just to make mistakes," says Mr. Ranganath. They burned through 700,000 Singapore dollars ($418,717) before landing their first customer.

Today Innvo has customers, products, and revenues: 1.5 to 2 million Singapore dollars this year, projecting three to four times that amount in 2005. Its key market is China (where there are more than two dozen handset OEMs), its developers are in Bangalore, and its marketing business operations are in Singapore. The staff of 20 is all Chinese and Indian. The company is now raising 3.5 million Singapore dollars ($2.1 million) in a Series B round, with big-time players like Walden International Investment Group lining up for a close look.

Next up? Gunning for China, like everyone else. Having made it this far, the Innvo team is ready for the challenge. As twenty-somethings, at least they're able to handle the lack of sleep.

For further information, please contact:
Innvo Systems Pte Ltd
Joyce Lim
Corporate Marketing Manager
Phone: +65 6779 9400 ext 401
Email:
joyce.lim@innvo.com