An
Entrepreneur's Perspective on Telematics and Telecoms
Rajiv Ranganath's
company, INNVO Systems, has been involved in developing applications
broadly in the embedded systems area for some time. As the market
has evolved, Rajiv has re-aligned INNVO's focus to applications
for two specific areas: automotive telematics devices and mobile
handsets. Their customers include automotive suppliers, handset
manufacturers and chipset vendors.
Vehicle telematics
is concerned with the use of on-board, communications-enabled
devices that provide specific functionality in areas such such
as entertainment, logistics and navigation.
The telematics
industry is currently in the midst of a slowdown, says Rajiv,
because of a glut of investments by companies in the industry.
Capital expenditure and investments in developing technologies
have been high for the past few years but returns have not borne
out initial predictions. Rajiv says that the market does not yet
perceive compelling value in any of the current applications available
except in niche areas such as logistics. Mass adoption of telematics
solutions is unlikely to occur in the near future.
Another problem
with the telematics landscape is that the revenue model is not
as clear as in other more established value chains, such as mobile
telecoms. (The value chain for the telematics industry consists
primarily of car manufacturers, device makers, application developers,
telecom operators and fleet owners or individual consumers, roughly
in that order.) Telematics is a relatively young industry, meaning
that some service redundancy exists, in that the same services
are sometimes provided by more than one part of the value chain.
Consolidation is therefore a possibility.
A third point
to note is that telematics customers can switch very easily from
one provider to another unlike mobile telephony where subscriber
relationships are much more "sticky".
Although INNVO
provides essentially the same services in two different industries,
the mobile telecoms industry contrasts greatly with the telematics
industry. Aside of being one of the fastest growing industries
in Asia and having a well-defined value chain, Rajiv points out
that mobile telephony has the killer application that telematics,
in general, lacks: voice.
Furthermore,
telecom service operators have the huge advantage of being primarily
in the consumer market. This means that customers cannot easily
"gang up" to squeeze suppliers, as can happen in telematics.
Rajiv says
that INNVO itself is not greatly affected by these differences
in the two industries since their customers are handset and equipment
OEMs and not the end-users themselves.
For wireline
operators, competition from the mobile industry now means diminishing
growth, shrinking margins and erosion of market share. Rajiv notes
that these developments are prompting changes in the industry.
For instance, companies such as Reliance and Tata in India and
China Telecom in China are blurring the boundaries between conventional
notions of telephony by offering fixed-wireless telephony, which
functions like an extended cordless phone. (This technology owes
some of its development to work by researchers at the Indian Institute
of Technology Madras in the area of Wireless Local Loop). More
value-added services for wireline customers are also being planned
by operators.
We also discussed
the environment for venture capital in Singapore. Rajiv says that
venture capitalists are currently being very selective with their
investments. Not only are there fewer investors around, he says,
the few that are in the market prefer to consider investment opportunities
introduced to them by trusted references. Risk appetites of VCs
in Singapore are decidedly lower than those of VCs in the US,
Taiwan, South Korea and Israel. However, some investors are willing
to be co-investors as long as there is an investor leading the
round. Lead investors are usually knowledgeable and have a good
perspective on their respective industries.
If capital
is drying up in Singapore, why not approach investors in other
regions? Rajiv says that, in practice, investors want to be familiar
with the local market and the company's management before committing
funds. Furthermore, foreign funds, even if locally present, tend
to maintain regional outposts primarily to conduct regional due
diligence for their home operations and to assist in the regional
expansion of their existing portfolio companies.
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